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Percy's Services
About Percy's
Buying From Percy's
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Here's how it works:

You purchase Percy's Performance Guarantee along with your product.  This Guarantee insures that your product will perform as well as it did the first day you purchased it, or we will repair it for you in accordance to the performance contract specifications. If we can’t repair it, we’ll replace it at No Charge!


What if I never need to use this Guarantee?

At the end of the coverage period, if you did not need to use Percy's Performance Guarantee, Percy's will promptly refund, in the form of a non-refundable Percy's Gift Card, 50% of the price you paid for the Guarantee.  That's right! You get half back!

How can I go wrong?

You can't go wrong.  You'll have peace of mind knowing you will have no repair bills, no deductibles, and no worries that something will go wrong with your new investment. This Performance Guarantee gives you that kind of confidence and trust in your newly purchased products. 


What it covers:

  Appliances Guarantee:

Coverage for most major brands.
$200 food spoilage protection.
Coverage on failures due to power surges
Unlimited service calls.
No hidden costs or deductibles.
Friendly and helpful customer service.
Quality service no matter where you are in the US.
No lemon policy*
Transferable coverage if you move.
* (subject to certain limitations)
 
Electronics Guarantee

Coverage for most major brands.
We pay for functional parts and labor costs*
Unlimited service calls.
No hidden costs or deductibles.
Surge protection*
No lemon policy*
Friendly, toll-free assistance.
Transferable coverage
* (subject to certain limitations. 

 


Warranty period begins on the date of delivery.  All local repairs are performed by our service department here at Percy's.  Items that need repair and were purchased by customers who are outside of our local area, will be repaired by a service center in their local area.  At the end of your coverage period, if you haven't used your Performance Guarantee and you are a local customer, simply bring your certificate to Percy's for proper verification. If you are not local, please contact our Customer Service department at 508-756-5810 for instructions on how to receive your refund.


Please see Terms and Conditions for further details or call us at 1-508-755-5269 if you have any questions.